How teams use Inbox

Discover the features

Email sorted

Inbox organizes your team’s emails, so there’s no question about ownership. Assign an email to yourself or delegate to a team member.

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Working together

Team members communicate behind-the-scenes within the customer’s email thread. Exchange knowledge in a single place and come to a consensus before you reply.

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Inline notifications

Share information with your teammates by @mentioning them in your internal team notes. They’ll be notified via email, browser or iOS push notification.

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